Return Policy
No Refunds/Exchanges:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at +60143097066 with details of the product and the defect. You can send the item you consider defective to:
SV PROHEALTH PHARMACY SDN BHD
No 22 dan No 22 Tingkat 1, Jalan Intan 2/2,
Taman Intan, 86000 Kluang,
Johor, Malaysia
Tel : 077762191
Fax : 077763191
email : avatharwellness@gmail.com
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the similar product you purchased.
We only exchange goods if they are defective or damaged.
Replacement do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns of damaged/defective item must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable.